How do I log into my account?

KB Article ID: 13
Category: e-bill Online Billing Status: General

Subject: How do I log into my account?

To log into your ebill account use the link below.

Pioneer Telephone e-bill Logon

If you are an established user, your User ID is your account number or your 10 digit phone number (with no spaces or dashes).

If you are a new user you will need to establish a password. To do this click "New User? Click Here." Once you click on that link you will be asked to enter your account number and phone number with area code. You will then need to establish a password and answer to a security question. After you establish your password you will be able to log into your account and view your statement.

If you do not know your account number, you may find it in the welcome information you received when switched to Pioneer Telephone or on your billing statement; if neither is available, please call our Customer Service Dept. at 1-888-492-6878. Our office hours are 9am-8pm est Monday-Friday.