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The FCC imposed PICC fee is $4.21 per line for each commercial line. If your bus
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Pioneer can offer your business rates as low as 2.7 cents per minute with 6 seco
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Yes, please contact Customer Service toll free at 1 888 492 6878 for specific ra
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Some hotels/motels will block calling card usage from their phones. The access
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Pioneer Telephone uses a Cash Guard limit on your Calling Card to protect you, a
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Please click the link below for our callin
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During the sign up process or when active customers update credit card informati
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How d
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How
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If you wish to delete a credit or debit card from your account, please contact C
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Effective 3/21/2010 Pioneer Telephone is upgrading our online bill site as part
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If you need the calls you made on your last statement, or previous 5 months, you
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To log into your ebill account use the link below.
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How do I Update the Expiration D
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You may not be able to logon to the ebill because you are havi
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I Forgot my Password to the e-bi
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With electronic check processing, you continue to send a check like you always h
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Absolutely! Electronic processing only permits Pioneer Telephone to initiate a s
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Pioneer Telephone is required to destroy the original check to prevent duplicate
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Pioneer Telephone is required to notify you in advance if we plan to process you
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All features like voicemail, caller id, call forwarding, and call waiting are of
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We are sorry, Pioneer Telephone does not offer cellular service.
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Pioneer Telephone does not offer conference calling. Conference calling is offe
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Yes, 1-888-492-6878 (1-888-I WANT PT) Hours of operation are: 9 a.m. to 8 p.m.,
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The Maryland PSC requires the public posting of our Tariff File.
Download a cop
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No, your previous long distance carrier should notice that you have switched awa
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No. You dial 1 + the number. The plastic card (if you ordered a calling card) in
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If you need to close your account with Pioneer Telephone, please send an email t
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After 4 to 5 business days from siging up you may dial the number 1.700.555.4141
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Paper Bills with usage under $20 in any month will incur a fee of 1.99; this fee
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An electronic document/contract that authorizes changing the service provider. C
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Refer-A-Friend is a reward system developed by Pioneer Telephone that gives a cr
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Pioneer Telephone keeps all customer information, given upon sign up, private an
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Please email our customer service department at
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Pioneer Telephone will be happy to assist you in transferring your service to yo
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The rate for all outbound calls to Alaska and Hawaii are 6.9 cents per minute.
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R.B.O.C. is an acronym which stands for Regional Bell Operating Carrier. This ti
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A ''PIC Freeze'' is a block your local phone company puts on your line, per your
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These are calls within your state. Your state government sets part of the rate a
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The billing address for Pioneer Telephone and Adelphia Long Distance is:
Pion
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This is when a long distance company changes you to their long distance plan wit
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Pioneer Telephone has been in business since 1989 and is a member of the Better
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The independent local carriers are allowed to charge much higher (300% higher)
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Please contact Customer Service to set up the account codes for your number.
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The FCC has recently mandated certain safeguards to help protect customer accoun
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It is not possible to give a specific percentage of your bill that will represen
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This is a form required to move an existing 800 number from your previous long d
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If you requested both out of state and in state service when you signed up, it i
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The calling rate to Canada from your number is 3.9 cents per minute.*
*Ra
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Just dial: 011 + country code + city code + local number.
The following webs
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International rates will vary widely by country and the type of call you are mak
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No. It is Pioneer's intention to provide you with excellent pricing, and Custome
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Pioneer Telephone does not reimburse these fees. These are charged by your local
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Approximately 10 business days. After 5-10 days dial 1-700-555-4141 from the pho
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Regional Bell Operating Companies (RBOC) per State
If your local phone comp
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No. Pioneer will send you a separate bill. Which you will either view online or
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You may be able to pay by check. If you are a new customer select "Check Pay" on
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No, There is not a sign fee from us. However, once you sign up there will be a o
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This is for customers who live in California only: Please call: 1-866-Verify 0
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All residents of California are required by California state law to complete a T
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Local Access Transport Area also called Service areas by some telephone companie
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To view a bill sample, please click on the
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Pioneer is now available the lower 48 US states. Pioneer provides lower rates to
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To sign-up for Pioneer Telephone please click on the link below. Then choose a r
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Pioneer Telephone charges 99 cents for each toll free number that is on your acc
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Toll Free service provided by Pioneer Telephone is for calls to toll free number
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A toll free number can ring to any number other than another toll free number. T
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Pioneer Telephone can provide incoming toll free service without the customer ha
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The toll free ring to number can be changed as often as necessary. There is no c
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Pioneer Telephone provides incoming toll free service for toll free numbers atta
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Customers can request a specific toll free number (called vanity numbers) subjec
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In most cases, an existing toll free number can be transferred to Pioneer Teleph
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